Effective Date: 2026.03.30
These Terms of Use (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “User”) and Chi Savvy Inc, a California corporation (“Chi Savvy,” “Company,” “we,” “us,” or “our”), governing your access to and use of the Log Savvy platform, including web applications, mobile applications (iOS and Android), and related services (collectively, the “Service”).
1. ACCEPTANCE OF TERMS
By accessing or using the Service, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of an organization, you represent and warrant that you have authority to bind such organization.
2. DESCRIPTION OF SERVICE
The Service is a multi-tenant software platform that enables organizations to capture, process, store, and manage operational data, including but not limited to images, video, audio, documents, and structured data, and to generate reports and analytics.
The Service is intended solely for business use within the United States.
3. DATA PROCESSING ROLE
For purposes of applicable data protection laws:
- Customer acts as Data Controller
- Chi Savvy acts as Data Processor / Service Provider
Chi Savvy processes data:
- solely on Customer instructions
- to provide and improve the Service
- in accordance with applicable law
A Data Processing Agreement (“DPA”) is incorporated by reference where applicable.
4. HIPAA AND REGULATORY POSITION
The Service is designed to support workflows involving Protected Health Information (“PHI”).
Where required, Chi Savvy will enter into a Business Associate Agreement (“BAA”).
Customer acknowledges and agrees that:
- Customer remains responsible for its own compliance obligations
- The Service does not replace regulatory compliance programs
5. ACCOUNT REGISTRATION AND SECURITY
Customer is responsible for:
- maintaining confidentiality of credentials
- ensuring authorized access only
- implementing appropriate endpoint security
Customer shall promptly notify Chi Savvy of any unauthorized access.
6. CUSTOMER DATA
6.1 Ownership
Customer retains all right, title, and interest in and to all data submitted to the Service (“Customer Data”).
6.2 License
Customer grants Chi Savvy a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit Customer Data solely to provide and improve the Service.
6.3 Customer Responsibilities
Customer represents and warrants that:
- it has all necessary rights to Customer Data
- its use complies with applicable law
Customer shall indemnify Chi Savvy against claims arising from Customer Data.
7. AI AND AUTOMATED PROCESSING
The Service may utilize artificial intelligence and automated processing technologies to analyze and structure data.
Customer acknowledges:
- AI outputs are probabilistic and may contain errors
- Customer is responsible for validating outputs
- Customer Data is not used to train third-party models
8. SECURITY
Chi Savvy implements commercially reasonable administrative, technical, and organizational safeguards, including:
- encryption in transit and at rest
- access controls and logging
- monitoring and incident response procedures
9. SUBPROCESSORS
Chi Savvy may engage subprocessors, including but not limited to AWS, MongoDB, Stripe, and Google Workspace.
Chi Savvy will:
- impose contractual obligations on subprocessors
- implement appropriate safeguards
10. FEES AND PAYMENT
Fees are based on subscription and/or usage metrics and are billed via third-party payment processors.
Chi Savvy may modify pricing upon thirty (30) days’ prior notice.
11. TERM AND TERMINATION
11.1 Term
These Terms remain in effect while Customer uses the Service.
11.2 Termination
Customer may terminate at any time. Chi Savvy may suspend or terminate access for breach.
11.3 Data Handling Upon Termination
- Customer may request data export within thirty (30) days
- Active data will be deleted within seven (7) business days
- Backup data may be retained as required by law
12. ACCEPTABLE USE
Customer shall not:
- use the Service in violation of law
- access unauthorized data
- interfere with system integrity
- infringe intellectual property rights
13. DISCLAIMERS
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
Chi Savvy disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
The Service does not provide medical, legal, or professional advice.
14. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Chi Savvy’s total liability shall not exceed the fees paid in the preceding one (1) month
- Chi Savvy shall not be liable for indirect, incidental, or consequential damages
15. INDEMNIFICATION
Customer shall indemnify and hold harmless Chi Savvy from claims arising from:
- Customer Data
- Customer’s use of the Service
- violations of law
16. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved in California courts or through binding arbitration.
17. APP STORE TERMS
If the Service is accessed via Apple iOS or Google Play:
- Apple and Google are not responsible for the Service
- Apple and Google have no maintenance obligations
- Apple is a third-party beneficiary of these Terms
18. MODIFICATIONS
Chi Savvy may modify these Terms. Continued use constitutes acceptance.