Effective Date: 2026.03.30
This Privacy Policy describes how Chi Savvy Inc collects, uses, discloses, and protects information in connection with the Service.
1. ROLE
Chi Savvy acts as a service provider / processor on behalf of business customers.
2. INFORMATION COLLECTED
We may collect:
- Identification Data (Names, contact details, roles, images)
- Authentication Data (Credentials, tokens, session identifiers)
- Device Data (IP address, device identifiers, location data)
- Content Data (Images, videos, documents, forms)
- Sensitive Data (Including PHI, insurance, and operational records)
3. PURPOSES OF PROCESSING
We process data to:
- provide and operate the Service
- process and organize data
- generate reports
- improve system performance
- support AI-driven features
4. LEGAL BASES (WHERE APPLICABLE)
Where required under applicable law, processing is based on:
- contractual necessity
- legitimate interests
- legal obligations
5. DATA SHARING
We do not sell personal data.
We may disclose data:
- to subprocessors
- at Customer direction
- to comply with legal obligations
6. DATA STORAGE AND TRANSFERS
Data is stored in AWS data centers in the United States (or EU where configured).
Appropriate safeguards are implemented for data transfers.
7. DATA RETENTION
Data is retained:
- during active customer use
- in backups for up to seven (7) years or as required by law
8. SECURITY
We implement reasonable safeguards including encryption, access controls, and monitoring.
9. AI PROCESSING
We use AI to process data.
- No third-party training on customer data
- Human review may occur
10. PRIVACY RIGHTS
California Residents (CCPA/CPRA)
You may request:
- access
- deletion
- correction
We do not sell personal data.
Requests: support@chisavvy.com
11. COOKIES AND TRACKING
We use cookies for:
- authentication
- session management
- performance
12. MOBILE PERMISSIONS
The mobile app may request:
- camera
- microphone
- storage
- location
These are used solely for Service functionality.
13. CHILDREN
The Service is not directed to children.
14. SECURITY INCIDENTS
We notify customers of confirmed incidents within four (4) days.
15. CONTACT
Chi Savvy Inc
support@chisavvy.com
logsavvy.com
16. CHANGES
We may update this Privacy Policy from time to time.